1. Order Processing
Orders are processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed the next working day.

You will receive a confirmation email and/or SMS once your order is shipped.

2. Shipping Partners
We partner with reliable logistics providers to ensure timely and safe delivery of your products. Tracking information will be provided once the order is shipped.

3. Estimated Delivery Time
Delivery times depend on your location:

Metro Cities: 2–5 business days

Other Urban Areas: 3–7 business days

Rural/Remote Areas: 5–10 business days

Note: Unforeseen circumstances such as weather, strikes, or natural disasters may affect delivery timelines.

4. Shipping Charges
We offer competitive shipping rates:

Free shipping on orders above ₹[Insert Free Shipping Threshold]

For orders below that, a flat shipping fee of ₹[Insert Fee] applies (subject to change based on weight or location).

Shipping charges (if any) will be displayed at checkout before you confirm your order.

5. Service Availability
Currently, we deliver to most PIN codes across India. To check if we deliver to your area, please use the PIN code checker available on the product or checkout page.

6. Order Tracking
Once your order is shipped, we will share a tracking ID and link via email/SMS. You can use this to monitor your shipment’s status.

7. Delayed or Undelivered Orders
If your order is delayed beyond the estimated delivery time, please contact our support team. In case an order cannot be delivered due to incorrect address, unavailability, or other issues, it may be returned to us and re-shipped at your request.

8. Damaged Packages
If you receive a damaged package:

Please do not accept it from the delivery agent.

If already accepted, take clear photos of the package and product and contact us immediately.

We will arrange for a return pickup and replacement as per our Returns and Replacement Policy.

9. Contact Us
For any shipping-related queries, feel free to reach out to us:

📧 Email: [email protected]
📞 Phone: +91 9899772626